C&C Support

As per our support policy we do not provide support for programs that are End Of Life (EOL).

To ensure that development resources continue to deliver the most innovative and cost-effective products to our customers, developers may periodically elect to discontinue specific products or product packages.

The reasons include:

  1. Technical advances in computing and networking may mean that maintaining an old application in an evolving network may become cost prohibitive.
  2. It may not be an effective use of development and technical support resources to commit time to older products with very low customer utilization.
  3. Newer products may supersede older ones, including bug fixes and enhanced functionality.
Note: End of life (EOL) does not mean that the application will no longer function — you may continue to run the application. EOL indicates that the developer may choose not to devote resources to resolving support issues and instead suggest an upgrade path.

Here is a list of the software versions that are currently supported:

MDaemon Technologies Software

  • MDaemon - Versions 19.0 and higher
  • MDaemon Connector for Outlook - Versions 5.5.0 and higher
  • SecurityGateway for Email Servers - Versions 6.0.0 and higher
  • MailStore - Versions 9 and higher
Note: Support has been discontinued for MDaemon email servers running on Windows 95, 98, ME, NT, or 2000.

BackupAssist Software

  • BackupAssist Server version 11.x and UP

Free trial versions of all our products are available for download here.